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PRIVACY POLICY

Effective from 9 November 2026

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1. Data controller

FTL Bistro Korlátolt Felelősségű Társaság (Tapas Fino)

Registered office: 1038 Budapest, Rókahegyi út 38., Hungary · Restaurant: 1056 Budapest, Belgrád rakpart 24.

Company registration no.: 01-09-271162 · Tax no.: 25369379-2-41

E-mail: hola@tapasfino.hu · Phone: +36 70 421 1362

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This notice explains how we process the personal data of visitors to www.tapasfino.hu and of our guests, in accordance with Regulation (EU) 2016/679 (GDPR) and Hungarian Act CXII of 2011.

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2. What data we process and why

Table reservations: name, e-mail address, phone number, date, time and party size, comments. Purpose: recording and confirming your reservation and contacting you about it. Legal basis: performance of a contract (Art. 6(1)(b) GDPR). Retention: 1 year after the reservation. Reservations are handled through the Reservours system.

Gift vouchers: name, e-mail address, billing details. Purpose: fulfilling and invoicing your order. Legal basis: performance of a contract; for accounting records, a legal obligation (8-year retention).

Enquiries (e-mail, phone, social media): name, contact details, content of your message. Purpose: answering your enquiry. Legal basis: legitimate interest or consent. Retention: 1 year after the matter is closed.

Event and group requests: name, company name, contact details, event details. Purpose: preparing an offer and a contract. Legal basis: steps prior to entering into a contract. Retention: 1 year after the offer expires, or as required by accounting rules if a contract is concluded.

Website use: IP address, browser and device data, visit data. Purpose: secure operation of the website, statistics and – with your consent – marketing. See section 4.

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3. Processors and recipients

Wix.com Ltd. (40 Namal Tel Aviv St., Tel Aviv, Israel) – hosting and website platform; data is transferred on the basis of the European Commission's adequacy decision.

Reservours – online reservation and gift voucher system.

Usercentrics GmbH – cookie consent management.

Google Ireland Ltd. and Meta Platforms Ireland Ltd. – statistics and marketing cookies, only with your consent.

Accounting service provider – handling of accounting records.

We never sell your data and only share it with others where required by law.

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4. Cookies

Strictly necessary cookies are used automatically for the website to function. Statistics and marketing cookies (e.g. Google Analytics, Meta Pixel) are only placed with your explicit consent. You can change or withdraw your consent at any time in the cookie settings; withdrawal does not affect the lawfulness of processing before withdrawal. You can also delete or block cookies in your browser settings.

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5. Your rights

You may request access to your personal data, its rectification, erasure or restriction of processing, object to processing, and exercise your right to data portability. You may withdraw your consent at any time. Please send requests to hola@tapasfino.hu; we respond within 30 days at the latest.

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6. Data security

We protect your data with appropriate technical and organisational measures (encrypted connection, access control, regular backups) against unauthorised access, alteration and deletion.

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7. Remedies

Please contact us first with any complaint. You may also lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH; 1055 Budapest, Falk Miksa utca 9–11.; ugyfelszolgalat@naih.hu; www.naih.hu) or bring the matter before a court.

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8. Changes

We may update this notice from time to time; the current version is always available on this page.

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